FAQ

1,How do you ship?

We use a mixture of various courier services to ship your order depending on your exact location so that we can achieve the optimal speed to make sure you receive your packages quickly and safely.

2,What is price of shipping

We do offer worldwide Free Shipping

3,How long will my order take to be delivered?

The shipping time depend on your exact location. However, it usually takes only 10

-15 business days for shipping within the US and 10-20 business days for international shipping.

4,When will my tracking information appear?

You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that the courier services do take some time to update the status of the order.

为了保护你的网站并让服务看起来更专业，针对**“免费咨询”的问题，我们需要将服务内容与免责声明（Disclaimer）**结合。这样既能展现你的专业度，也能避免因客户根据建议做重大决定（如买房、结婚）而产生的潜在法律责任。

以下是为你重新撰写的英语 FAQ 条目，包含了完整的免责条款：

5. Do you offer personalized Feng Shui consultations?

Yes, we provide complimentary (free) Feng Shui guidance to our community. We are happy to share traditional wisdom to help you enhance your environment and life harmony. Our general expertise includes:

Residential & Architecture: Advice on house layouts, construction orientations, and interior energy flow.
Marriage & Relationships: Guidance on auspicious dates for weddings and tips for domestic harmony.
Career & Wealth: Office desk placement and wealth-corner activation.

6. Are the gemstones and jade used in your products authentic? Yes, we take great pride in our materials. We use genuine natural jade and authentic gemstones. Each piece is carefully selected to ensure it carries the natural earth energies required for effective Feng Shui.

7. Are your products "Blessed" or "Consecrated" (Kaiguang)? Any product in our collection that features a deity, such as a Buddha or Bodhisattva, has undergone a formal consecration (Kaiguang) ceremony. This process is performed to awaken the spiritual energy of the item and align it with its sacred purpose.

8. How do I know which Feng Shui item is right for me? Choosing a Feng Shui item is often about intuition and your specific goals. We recommend reading the product descriptions carefully, as they explain the unique benefits of each piece—whether you are looking for wealth, health, protection, or love.

9. Can I wear my Feng Shui jewelry while showering or swimming? To preserve the physical integrity and spiritual energy of the natural stones and gold-plated elements, we recommend removing your jewelry before showering, swimming, or using harsh cleaning chemicals.

10. On which hand should I wear my Feng Shui bracelet? In Feng Shui tradition, it is generally recommended to wear your wealth and protection bracelets on your left hand. The left side is considered the "receiving" side of the body, allowing you to absorb the positive energy of the stones.

11. What should I do if my crystal or amulet breaks? In many cultures, a broken protective amulet is believed to have "absorbed" a negative event or misfortune intended for you. If a piece breaks, it has fulfilled its purpose. We suggest thanking the item and replacing it with a new one.

12. How do I cleanse or "recharge" my Feng Shui items? You can cleanse your items by placing them under moonlight overnight, using sage smudge sticks, or placing them near a singing bowl. This clears any stagnant energy and keeps the vibrations high.

13. Do you provide a certificate of authenticity for the jade? While we ensure all our materials are genuine, specific grading certificates are usually reserved for high-investment collector pieces. However, we stand by the quality of every item sold in our gallery.

14. Can I buy these as gifts for others? Absolutely. Feng Shui items make meaningful gifts. When gifting, you are sharing intentions of luck and protection. We recommend the recipient "claims" the item by holding it and setting their own intention upon receiving it.

15. Is your jewelry suitable for sensitive skin? We use natural stones and high-quality alloys or silver plating. Most customers with sensitive skin find our products comfortable, but if you have a specific metal allergy (like nickel), please contact us before purchasing.

16. How should I place my Feng Shui statues at home? Each statue has a specific placement rule (e.g., Pi Xiu should face the door). We provide basic placement tips in our product descriptions to help you maximize the flow of "Chi" in your space.

17. What is the meaning behind the different colors of jade? Green jade represents health and longevity; yellow jade is for wealth and good fortune; and white jade is for peace and purity. Each color vibrates at a different frequency to help balance your life.

18. Do your products come in special packaging? Yes, all items are packaged with care to ensure they arrive safely and are ready for gifting or personal use.

19. Why does my stone look slightly different from the photo? Because we use natural gemstones and jade, no two pieces are exactly alike. Minor variations in color, veins, and patterns are proof of the stone's natural origin and make your piece unique.

20. Who can I talk to if I have more questions about Feng Shui? Our team is happy to help! You can reach out to us via our "Contact Us" page or email us directly. We want to ensure you feel confident and connected to your purchase.

⚠️ Feng Shui Consultation Disclaimer

Please Note: Our consultations are for informational and cultural purposes only. While we draw from centuries of traditional Feng Shui practice, these suggestions should not replace professional legal, financial, medical, or structural engineering advice.

Personal Choice: Any actions taken based on our consultation are the sole responsibility of the client.

No Guarantees: Feng Shui is about balancing energy; results can vary based on individual circumstances, and we do not guarantee specific life outcomes.

Not a Professional Service: Our free advice does not constitute a formal professional contract. For major structural changes to buildings, please always consult with a licensed architect or engineer.